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NJ Swingsets Covid 19 Update

8/26/2020

WE ARE TAKING LOCAL ORDERS AND INSTALLING SETS LOCALLY! HOWEVER....

We are NOT taking ANY orders for "SHIPMENT ONLY" at this time.

We are fullfilling orders previously placed at the same leadtimes given upon purchase. Please be patient! Best method of contact is via email - Jay@njswingsets.com

Right now we are accepting SOME orders via website, phone (201-670-4000 x2) and email. Best to check BEFORE ordering.

To come into the store and look at swingsets, please call or email to schedule an appointment. At the moment we only have 2 sets left of display due to the supply chain issues this year.

NOTHING IS AVAILABLE FOR PICKUP.  PLEASE SEE LEADTIMES BELOW.

THE ONLY PRODUCTS WE HAVE IN STOCK ARE SOLD ALREADY. Everything coming to us on the next 4-5 truckloads of shipments are sold already. 

LOCAL INSTALLATION LEADTIMES (if you purchase a swingset WITH installation):

King Swings Sets (both wood and vinyl)King Swings products should become available to purchase in early September, with installations starting in Mid-October timeframe.

Gorilla Playsets - Gorilla Playsets products should become available to purchase in early September, with installations starting in Mid-October timeframe.

Playground One Sets - Available for installation 2-4 weeks after purchase date

SHIPPING LEADTIMES (If you would like ANY PRODUCT shipped to you, without installation)

King Swings Sets (both wood and vinyl) - NO KING SWINGS PRODUCTS are available for shipping at this time. If you purchase an item after 7/9, it will be refunded immediately.

Gorilla Playsets - NO GORILLA PLAYSETS PRODUCTS are available for shipping at this time. If you purchase an item after 8/6, it will be refunded immediately..

Playground One Sets - NO PLAYGROUND ONE PRODUCTS are available for shipping at this time. If you purchase an item after 7/9, it will be refunded immediately.

YARD CHECKS:

Please send pictures of your yard and a written overhead diagram with dimensions/measurements to Jay@njswingsets.com. Yard checks are being performed only if absolutely necessary due to current volume.

FAQ'S

Where can I find your products?
About 90% of our products can be found on our website using the link below. You can use the Filter Menu to narrow down your search.

https://njswingsets.com/collections/all

What is the price of a specific product?

Our website lists pricing for each product.

How much is installation?

You can find in installation pricing on our website. The price varies by set, brand and location. To find installation pricing you can click on the product you are interested in and select the "ADD INSTALLATION" option located under the price.

Do you have any promotions or deals?

At this time we are not offering any promotions, sales or deals.

Do you price match?

At this time we are not offering any price matching.

Do you install sets?

Yes, we love installing sets! You can find our lead times at the following link: https://njswingsets.com/pages/nj-swingsets-covid-19-update

Do you ship sets?

Yes, we can definitely ship your set. You can find our lead times at the following link: https://njswingsets.com/pages/nj-swingsets-covid-19-update

Is there any way we can get our set faster?

Unfortunately there is no way to get your set faster at this time. You can find our lead times at the following link: https://njswingsets.com/pages/nj-swingsets-covid-19-update

Do you install where I live?

We install up to 100 miles from our zip code: 07432. To see pricing for your location, please click on the product you are interested in and select the "ADD INSTALLATION" option located under the price. Then select the accurate location/mileage. This will add the installation fee to your order.

Are you doing yard consultations?

Yes we are, but due to limited resources we are asking that customers send over the following:

 

  1. Pictures of your area, showing space, any obstructions, boundaries and grade.

 

  1. Dimensions of said area. For example: a rectangular area between 4 trees, that is 20 feet wide x 20 feet deep.


The majority of the time we can figure out installation from the pictures and dimensions. If we can't figure it out then we will come see your yard.

Can you help me narrow down my search?

Yes, we’d love to! Please make sure you know the dimensions of the area we are working with. It is best to email this information. At this time, we are scheduling phone call appointments.

What is the best way to purchase once I am ready?

The best way is to place your order is through the website. If you have a custom order, we can take your order over the phone. Please email or leave a voicemail to set up a phone call appointment to do this.

Why is your wait time so long? Don’t you have any inventory?

Given the current circumstances and increase in volume our inventory and installation are backlogged. Deliveries from the manufacturer are delayed. WE WANT YOU TO GET YOUR SET SOON TOO!  Right now we just can’t do anything sooner.

Can I pay extra to expedite our installation?

We don’t feel that’s very fair so that is not an option.

 My child's birthday is next week and...

We love you, but NO!

Do you have any trampolines in stock?

We are out of stock with trampolines until at least June. When they are back in stock we will add them to the website.

Do you have any basketball hoops in stock?

Our current focus is on swingsets so we are not selling or installing any hoops at this time. We can refer you to Mike Westhead at 1-973-525-6424.

Can you take down my set or move my set?

We cannot handle these types of jobs at the moment. Please check back with us in August.

Can you install a set that I purchased elsewhere?

We cannot handle these types of jobs at the moment. Please check back with us in August.

Can you perform maintenance on my set?

We cannot handle these types of jobs at the moment. Please check back with us in August.

We SINCERELY APOLOGIZE for these temporary inconveniences. We pride ourselves on the personal touch and attention NJ Swingsets provides. If for some reason we haven't answered your question and/or returned your call, and it has been 1 full day, please reach back out. 

 

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