Why we no longer sell Gorilla Playsets

  • By Jay Samolowicz

Published: Tuesday, January 28, 2025

Introduction

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Hi everyone, this is Jay – I am the owner of NJ Swingsets. We’ve been a dealer for Gorilla Playsets since we opened in 2013.

Sadly, 2025 is the year we will be parting with our supplier of over 10 years.

 

Before I go into the reasons why, I’d like to give some context and history of our relationship with Gorilla Playsets.

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Jump to section quickly:

  • The Beginning

  • First Signs

  • Private Equity Firms

  • Our Reasons

  • Conclusion

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The Beginning

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In 2012, I began working for another swingset dealer who sold Playnation swingsets. Playnation, at the time, was the parent company of Gorilla Playsets. Both companies were owned and operated by the original owners of the brands.

 

Coming from a background in tech, I saw that the future of swingset sales was going to be a combo of online sales/presence as well as having a local brick and mortar location. The swingset dealer I worked for was not interested in building on online presence. Playnation had already created a new brand, called Gorilla Playsets, built specifically for online sales.

 

Seeing this opportunity, I quit working at the swingset dealer. The next year I opened an online only store selling Gorilla Playsets. A year after that we opened our physical location in 2014.

 

Gorilla Playsets was way ahead of the competition in terms of being online ready and having a product that no one else on the online market could compete with. They were poised to explode their online sales while also providing a product that was high quality and looked fantastic.

 

Their product could not only be drop-shipped with ease to our out of state customers, but we could also order truckloads of them for sale in store to local customers.

 

Since 2014, NJ Swingsets has sold in the many thousands of Gorilla Sets both online and in person. We attribute much of the success of our business to a wonderful partnership with Gorilla over the first 5+ years.

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First Signs

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In 2019, the original owners of Gorilla and Playnation, whom I have met in person and know on a first name basis, sold the company to a private equity firm specializing in backyard products.

 

The next year, 2020, was a landmark year for all swingset companies across the board. Thanks to covid, many people moved out of cities into suburbs AND were stuck at home with their children with very few things to do. 2020 was a banner year in sales to say the least.

 

After 2020, many things were changed, and not for the better. One example, is that we were no longer able to drop ship Gorilla Playsets anymore.

The decision made some sense at the time because of the huge supply chain issues and backlog. However, this was the first sign something was going awry.

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Private Equity Firms

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Prior to opening NJ Swingsets, my background had been in implementing new technology at large banks. I worked at Lehman Brothers when they went down in 2008. My last job was at a huge global investment bank at 60 Wall Street. 

 

I say this because I am familiar with corporate environments, and I am familiar with what happens to companies when they are taken over by private equity firms.

 

Back on track - Like I said, 2020 was a banner year. 2021 was not as crazy as 2020, but sales were still way above the average year due to the amount of people who couldn’t get anything in 2020. After 2021, residential sales have been on a steady decline to this date (early 2025)

 

You or a friend may have been to a party in our store, or your school may have purchased commercial playground equipment from us. This is how we can make up for a decline in one sector of our sales – by boosting sales in other areas of the business.

 

When a small business (such as NJ Swingsets) sees a steady (and predictable) decline in sales, we pivot. 

 

A Private Equity firm, on the other hand, takes out their trusty textbooks and picks tactics that other corporations have used in the past to decrease expenses and increase bottom line. 

 

These include, but are not limited to:

 

  • Decreasing product quality while increasing price (ex: replacing real sugar with artificial sugar)
  • Decreasing product size while increasing price (ex: ice cream goes from a 16oz to 12oz container)
  • Cutting out every possible dollar spent that doesn’t contribute to profits 
    (ex: removing coffee machines from the office, tracking how many personal days employees take, putting locks on office supply closets)
  • Pushing certain expenses onto the customer (instead of absorbing credit card fees, customers are charged a 4% fee)

 

I can go on with this list, but I think you are starting to get the point.

 

In short, when companies start trimming the fat, they also remove a lot of the good stuff. In this case, by good stuff I mean the “human element.” The human element is what makes a company special.

 

A company can easily be turned into a worker factory if the human element is not considered. A worker can feel it when they are being treated like cattle. A customer can feel it when they are treated like just another number.

 

This is why I left corporate America years ago and started NJ Swingsets. Employees were treated like worker drones; customers were treated as numbers on a spreadsheet.

 

I vowed to NEVER let this happen in my company, and I vowed to NEVER work with a company that allows it in their company.

That is some context into our current situation without getting too in depth.

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Our Reasons

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Outside of the “human element” we just spoke about, the swingset companies we represent must be held to a certain standard of quality. I made a video in 2014 that you can see here about a “quality” swingset. 

 

The video is horrible. For the love of all that’s holy please don’t watch it, but in the description of the video you can find a summary of 7 things that make up a quality wooden swingset.

 

Other than #7, which refers to the price at the time, everything still holds up.

 

In 2014, when I made this video, Gorilla Playsets held all 7 qualities mentioned. In 2025, despite costs being over 50% higher, they do not.

I’ll go over them quickly again with visuals to help:

 

  1. The swing set is made one of three different types of wood. A quality wooden swing set is made from Cedar, Premium Preserved Pine, or Redwood. Cedar is generally regarded as the best all around wood. Premium Preserved Pine is generally regarded as the most durable and long lasting. Redwood is generally regarded as the highest quality and most beautiful wood.

    2025 Update – all of this is still true, however Redwood and Pine have jumped in cost more than cedar in the past 10 years. You will find cedar sets give you the best value for your money. Gorilla Playsets are still made from cedar.
     
  2.  The deck height is at least 5 feet tall. A quality wooden swing set has a deck height of at least 5 feet. The most popular swing sets come with a 4 foot, 5 foot or 6 foot deck height. We recommend going with at least a 5 foot deck. Sets with a 5 foot deck height are large enough to accomodate your children as they grow. Sets with smaller decks are not as well suited for older children.

    2025 Update – This idea still holds true, however Gorilla is introducing more sets with a 4’ deck height into their line of swingsets. Many of their models state they are a 5’ deck height, when in fact they are actually 4’10” high, not 5’. Over the internet, these give the illusion of size and beauty when they are in fact smaller and more cheaply made. Little tweaks are made and corners are cut to ensure higher profit margins while cutting quality.
     
  3.  The swing beam is a solid 4x6" piece of wood. A quality wooden swing set has a swing beam that is made of a 4x6" piece of wood. Many lower quality sets substitute smaller pieces of wood here, which makes for a less sturdy set.

    2025 Update – The idea that solid pieces of timber are still used in high quality sets remains true. Unfortunately in 2025, Gorilla now uses beams made up of 2-3 pieces of wood that are glued together. 
     
  4.  The A Frame is made of two 4x4" pieces of wood A quality wooden swing set has an A-Frame that is made of two 4x4" pieces of wood. Many A-Frames (the beams that hold the main swing beam up) are made up 2x4" pieces of wood, or pieces of wood glued together, resulting in a much less sturdy swing set setup.

    2025 Update – The idea that a quality A Frame is made up of two 4x4” pieces of wood still remains true. Unfortunately Gorilla now uses A Frames that are made up of 2-3 pieces of wood that are glued together.
     
  5.  The set comes with pre-drilled holes A quality wooden swing set has pre-drilled holes. A set that comes without pre-drilled holes is not only a nightmare to install, but any accidents in drilling may result in broken pieces of wood, and a voiding of the warranty. 

    2025 Update – The concept of pre-drilled holes still holds true. Gorilla still pre drills the holes in most of their sets. 
     
  6.  It has at least a 10 year warranty A quality wooden swing set has at least a 10 year warranty on the wood, and a 1 year warranty on accessories. Most cedar sets come with a 10 or 15 year warranty. Most Premium Preserved Pine and Redwood sets come with a lifetime warranty. We recommend no less than this.

    2025 Update – The concept of a 10+ year warranty still holds true. Gorilla still honors the 10 year warranty, but what is covered under the warranty has changed significantly. Specifically, mold and insect damage are not covered under the warranty. We have seen a very large uptick in our customers reporting issues with mold and insect damage and we do not get reimbursed for fixing them.

    Another part of the warranty requires yearly maintenance on the swingset. If yearly maintenance is neglected, then the warranty is not honored. This was not the case pre-covid.
     
  7.  It costs at least $1500 A quality wooden swing set, with all of these attributes, will cost you at least $1500. This doesn't mean you can't purchase a quality set under $1500, it just means the set will not have all 7 of these qualities.

    In 2025 I would say that # is around $2500, not including installation fees.  This certainly does not suggest that is a set is $2500 or above it is high quality. I am merely saying if something looks amazing and its under $2500 – do your homework!

 

Another major reason we are ceasing sales of Gorilla is the slides. The slides used to be doubled walled with thicker plastic.

 

The slides are now cheaper, single walled plastic slides. We have had to replace many of them due to customers not following the weight limit restrictions.

The bracketing system, while not poor quality, is still of a lower quality than your traditional bolt through construction.

 

Rails – rails on the ladders are non-existent, and the grab rails on the tower are made from plastic. Other brands have metal grab rails.

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Conclusion

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As you can see, as a family owned business and local dealer, my children are playing on these sets. My friend’s children are playing on these sets. And people all over my community are playing on these sets.

 

We need to sell products we believe in from companies that treat us and our customers with respect.

 

Thank you for reading, and THANK YOU for supporting your local, small business!

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